Codes Of Conduct
BVRLA
As a Broker Member of the BVRLA , (British Vehicle Rental and Leasing Association) we are bound by their code of conduct and which stipulates how we must deal with our customers and how we must conduct our business with you in terms of
Contracts
Quotations
Payment Terms
End of Contract Procedures
Duty of care
Treating Customers Fairly
Complaints
The BVRLA Code of Conduct can be downloaded from here
Financial Conduct Authority
Professional Vehicle Solutions Ltd , along with it’s Trading Styles Cars4Lawyers, Cars4Consultants, Cars4Doctors are Authorised and Regulated by the Financial Conduct Authority and follow the guidance set out in its handbook , which sets out the business standards to which we must adhere and how we must deal with any complaints we receive
To view this handbook you can download it here